Privacy Policy

Last updated: June 2026

1. Introduction

Entwisle Fitness ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect any personal information you provide to us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

The data controller for this website is Entwisle Fitness, Fylde Coast, Lancashire, UK.

2. Information We Collect

We may collect the following personal information when you contact us or enquire about our services:

• Your name
• Your telephone number
• Your email address
• Information about your fitness goals, health status or training requirements that you choose to share with us

We do not collect personal data automatically through this website beyond what may be set by third-party services (see our Cookie Policy).

3. How We Use Your Information

We will only use the personal information you provide for the following purposes:

• To respond to your enquiries and provide information about our personal training services
• To arrange and deliver personal training sessions or coaching programmes
• To communicate with you regarding your progress, appointments and programme updates
• To comply with any legal obligations we may have

We will not use your personal data for unsolicited marketing communications without your consent.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract — where processing is necessary to fulfil a coaching or personal training agreement with you.
• Legitimate interests — where we have a legitimate business interest in responding to enquiries and communicating with clients.
• Consent — where you have freely given consent for us to contact you.
• Legal obligation — where processing is required by law.

5. Data Retention

We will retain your personal data only for as long as is necessary for the purposes outlined in this policy, or as required by law. When your data is no longer needed, it will be securely deleted.

6. Sharing Your Information

Entwisle Fitness does not sell, rent or trade your personal data to third parties. We may share your information with third parties only in the following circumstances:

• Where required by law or a court order
• Where you have given your explicit consent
• With trusted service providers who assist us in operating our business (e.g. email providers), subject to confidentiality obligations

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restriction of processing — to request that we restrict how we use your data
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details below. We will respond within one calendar month.

8. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, destruction or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our website contains links to third-party websites (including Facebook and entwislefitness.com). Once you leave our site, we are not responsible for the privacy practices of those websites. We encourage you to read their respective privacy policies.

10. Complaints

If you believe your data has been processed unlawfully or you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: